Bright Steps
Bright Steps
Accessibility statement

Built to be used by everyone

Accessibility isn't an extra feature for SEND families — it is the product. We follow Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA and continuously test and improve.

Built-in accessibility features

Open the accessibility panel (bottom-left of every page) to toggle these on or off:

  • Text-size slider

    Scale all text from 87.5% up to 150% without breaking the layout, via the accessibility panel in the bottom-left of every page.

  • High-contrast mode

    Heightened contrast for text, borders and focus rings for users with low vision.

  • Reduce motion

    Honours the toggle in our panel and your operating-system 'prefers-reduced-motion' setting — animations and parallax effects soften or stop.

  • Dyslexia-friendly font

    One-click switch to OpenDyslexic across the whole site.

  • Keyboard navigation

    All interactive controls are reachable with Tab/Shift+Tab. Focus rings are clearly visible. Skip links are provided on long pages.

  • Screen reader support

    Built with semantic HTML, proper landmarks, ARIA where needed, and accessible names on every icon-only button.

  • Touch-friendly targets

    Tap targets meet 44×44px on primary controls so they're comfortable on phones.

  • Underline links

    Optional 'underline links' setting forces underlines for users who prefer that affordance over colour.

Standards we follow

  • We target WCAG 2.2 Level AA across the site.
  • We test with keyboard-only navigation and common screen readers.
  • We use the project design system, so colour contrast is consistent and adjustable.
  • We avoid colour as the only way to convey meaning.

Known limitations

We're transparent about what we're still working on:

  • Some third-party embedded content (where used) may not yet meet WCAG 2.2 AA — we replace or wrap these where we can.
  • PDF resources contributed by third parties may have inconsistent tagging. We're working to improve our own templates first.

Tell us if something isn't working

If you hit an accessibility barrier on Bright Steps — anywhere, on any device, with any assistive technology — please let us know. We treat accessibility issues as bugs and aim to respond promptly.

Contact us via the support details on the website.

You also have the right to report accessibility concerns to the appropriate UK enforcement body if a service is not made reasonably accessible.