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Training & Learning
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Professionals

For healthcare professionals

Communication, adjustments and reducing diagnostic overshadowing.

7 min read

Overview

Healthcare staff are now required to undertake the Oliver McGowan Mandatory Training in Learning Disability and Autism, named for an autistic teenager who died after misdiagnosis.

Key points to understand

  • Tier 1 (awareness) for all staff; Tier 2 (skill) for those working directly with patients.
  • Co-delivered with autistic / learning-disabled trainers.
  • Annual refresh recommended.
  • Trusts should also offer condition-specific training (sensory, communication, mental capacity).

Practical strategies that help

  • Healthcare professionals: complete Oliver McGowan training as soon as available.
  • Patients/families: ask whether staff have completed it.
  • Use hospital passports to share individual needs.
  • Provide feedback so training improves.

Common challenges to be aware of

  • Training alone doesn't change practice — leadership and adjustments matter.
  • Some trusts are slow to implement — escalate via PALS.

How Bright Steps can help

Bright Steps brings together autistic people, families, carers and professionals across the UK. You can use the Community to talk to others who get it, save articles and activities to your Library, and explore Resources built for everyday life. Our Routines and Reward Charts turn ideas from this article into things you can try today.

💡 Tip: Bookmark this article using the Save button at the top so you can come back to it. Everything you save lives in your personal library under Saved.

References & further reading


✏️ This article will be expanded with rich, UK-specific content, case studies, video explainers and downloadable resources. If you'd like to contribute a story or suggest a correction, contact the Bright Steps editors via the Community page.

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