Why is refused — and how to fix it
The ten most common reasons forms are turned down, with the wording that gets a different result.
1. The form focuses only on diagnosis
Better: My child has autism and , which means they require repeated prompting, supervision and emotional support throughout the day.
2. The form does not explain frequency
Avoid: They need help washing.
Better: They need adult prompting and supervision every morning and evening to wash properly. This can take 20–40 minutes due to sensory distress and refusal.
3. The form does not explain risk
Avoid: They run off.
Better: They may bolt suddenly when overwhelmed and do not reliably stop when called, creating serious road and safety risks.
4. The form describes good days only
Avoid: They manage most things when calm.
Better: On difficult days, they cannot complete basic routines without significant adult support. These difficult days happen regularly and must be planned around.
5. The form forgets night-time needs
Better: Include settling, waking, reassurance, wandering, toileting, sleep medication and night safety risks.
6. The form underplays prompting
Better: Prompting counts. Repeated reminders, emotional support, reassurance and step-by-step guidance matter.
7. The form does not compare to same-age peers
Better: Always explain how your child's needs are greater than another child of the same age.
8. Evidence does not match the form
Better: Make sure your evidence supports what you are saying.
9. Mobility sections are left blank
Better: Do not leave mobility sections blank just because your child can walk.
10. Parents minimise because they feel guilty
Better: You are not criticising your child. You are explaining their support needs.
If you've already been refused, you have one month to request a Mandatory Reconsideration. Over 70% of appeals succeed.