Overview
Adult social care is provided by local authorities under the Care Act 2014. Eligibility, assessment and provision can be confusing — advocacy helps.
Key points to understand
- Adults can self-refer for a care needs assessment.
- Eligibility threshold (national) covers people whose needs significantly impact wellbeing.
- Direct payments give the person control over their care budget.
- Carers also have a right to a Carers' Assessment.
Practical strategies that help
- Request an assessment in writing.
- Take an advocate or family member.
- Use a one-page profile to introduce yourself.
- Challenge inadequate assessments via complaints and LGSCO.
Common challenges to be aware of
- Cuts and pressure mean many people are wrongly assessed as 'ineligible' — appeal.
- Independent advocacy (under Care Act) is free for people who need it.
How Bright Steps can help
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References & further reading
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