Social Care & Independent Living
🏡
Adults

Support workers

What support workers do and how to find a good one.

6 min read

Last updated June 2026

Overview

Support workers help autistic adults live independently — with personal care, daily tasks, community access, work and study. Good support is consistent, person-centred and respectful.

Key points to understand

  • Support can be funded through a care assessment (Care Act 2014) — direct payments or commissioned care.
  • Personal Assistants (PAs) chosen by the autistic person often work best.
  • Continuity matters — request the same workers wherever possible.
  • Training in autism is essential — Oliver McGowan training is now mandatory in many services.

Practical strategies that help

  • Request a care needs assessment from your local authority.
  • Consider direct payments to recruit your own PAs.
  • Use a one-page profile and clear written agreements.
  • Build a small team for continuity (2–3 workers, not many).

Common challenges to be aware of

  • High turnover is a major problem — choose providers carefully.
  • Self-advocacy is essential — Mencap, NAS and Skills for Care offer guidance.

How Bright Steps can help

Bright Steps brings together autistic people, families, carers and professionals across the UK. You can use the Community to talk to others who get it, save articles and activities to your Library, and explore Resources built for everyday life. Our Routines and Reward Charts turn ideas from this article into things you can try today.

💡 Tip: Bookmark this article using the Save button at the top so you can come back to it. Everything you save lives in your personal library under Saved.

References & further reading


✏️ This article will be expanded with rich, UK-specific content, case studies, video explainers and downloadable resources. If you'd like to contribute a story or suggest a correction, contact the Bright Steps editors via the Community page.

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