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Selective mutism

Selective (situational) mutism is anxiety-based, not stubbornness. How to support a child who can speak in some places but not others, plus what NOT to do.

8 min read

Last updated June 2026

Selective Mutism

Selective mutism (also called situational mutism) is an anxiety-based difficulty where a child is able to speak in some situations but cannot speak in others.

For example, a child may talk freely at home but be unable to speak at school.

This is not stubbornness. It is not rudeness. It is not a child choosing to be difficult. The anxiety response can make speech feel physically impossible.

What it can look like

  • Speaking at home but not school
  • Freezing when spoken to
  • Using gestures instead of speech
  • Avoiding eye contact
  • Whispering only to trusted people
  • Looking blank when asked questions
  • Becoming physically tense
  • Avoiding social situations
  • Struggling with greetings
  • Panicking if pressured to speak

How to support

  • Reduce pressure to speak
  • Allow non-verbal responses
  • Use yes/no cards
  • Let the child point
  • Build trust slowly
  • Use graded steps (sliding-in approach)
  • Avoid public attention
  • Work with school and professionals
  • Praise brave participation, not just speech
  • Let communication happen through play first

Don't

  • Force the child to speak
  • Punish silence
  • Put them on the spot
  • Say "they talk at home, so they can talk here"
  • Make speech the only way to participate
  • Draw attention to them in front of others
  • Bribe with rewards to speak — pressure increases anxiety

At school

  • Allow alternative ways to register attendance
  • Don't insist on reading aloud in class
  • Use a trusted key adult
  • Allow recorded answers
  • Build relationships before expecting words
  • Communicate in pairs or small groups first

When to seek help

Early specialist support makes a big difference. Speak to school SENCO, GP, or NHS speech and language therapy services. Charities like SMiRA (Selective Mutism Information & Research Association) also offer guidance.

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