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Behaviour & Support
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Parents & carers

Positive support approaches

Evidence-based, low-arousal and strengths-first approaches.

7 min read

Positive, low-shame approaches to support

Behaviour is communication. Approaches that rely on shame, punishment or reward charts often make things worse for children — because the child was not choosing to behave that way in the first place.

Principles that help

  • Connection before correction. A regulated, safe relationship is the foundation of every other strategy.
  • Reduce demands when distress is high. Survival mode is not a teaching moment.
  • Plan for the hard moments. Visual timetables, warnings, choices, sensory tools, quiet spaces.
  • Co-regulate. Children borrow calm from a steady adult before they can manage alone.
  • Use language sparingly during overwhelm. Fewer words, calmer voice, more space.
  • Repair afterwards. Acknowledge what was hard, without shaming, and plan together for next time.

Strategies to try

  • Visual now-and-next cards
  • Five-minute warnings before transitions
  • Movement breaks and sensory tools
  • Choice within limits ("blue jumper or grey jumper?")
  • Predictable routines and clear endings
  • Calm scripts for school staff so everyone responds the same way

What to avoid

  • Reward charts that punish a child for being overwhelmed
  • Lectures during distress
  • Public correction or shaming
  • "Consequences" that ignore the underlying need

Key message

Your child is not giving you a hard time. They are having a hard time. Support that starts there works better, lasts longer and protects mental health.

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