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Parents & carers

The Parent Pathway: From First Concerns to Support

An 11-step UK pathway from noticing concerns through to EHCP, DLA, social care and equipment.

7 min read

From first noticing concerns to getting an , and the right equipment, here is the realistic UK pathway most CP families travel. Each step links to the others — keep a folder of every letter, report and email.

StepActionWhat to DoPractical DirectionArea
1Notice and record concernsWrite down milestones, falls, pain, feeding issues, fatigue, school difficulties, sleep and any videos that show movement concerns.Use a dated diary. Keep school reports and professional letters.Parent/Carer
2Speak to , health visitor or school nurseAsk for developmental review and referral if concerned.Use wording: 'I am concerned about movement, tone, pain, fatigue and development. Please refer to child development/paediatrics.'Health
3Referral to child development/paediatricsChild may see paediatrician, physiotherapist, , , orthotics, neurology or other specialists.Ask for copies of all reports.Health
4Therapy assessmentsPhysio assesses movement/tone; assesses daily living, seating, hands, equipment; assesses communication, eating and swallowing.Ask each professional for functional impact, not just diagnosis.Health
5Education support beginsTell nursery/school about diagnosis or suspected needs. Ask for Support and reasonable adjustments.Needs can be supported before diagnosis.Education
6Gather evidenceCollect clinic letters, therapy goals, school evidence, attendance, fatigue diary, behaviour logs, care needs, photos of equipment and parental reports.Evidence should show frequency, severity, supervision and what happens without support.Parent/Carer
7Ask for assessment if school support is not enoughParents, carers, schools, young people 16+, and professionals can request needs assessment.Use Local Offer and templates.Education
8Apply for if child needs more care/supervision or has mobility needs than a child of same age is based on needs, not diagnosis alone. A child can walk and still have serious mobility difficulties.Use examples of worst days, distance, pain, safety, falls, fatigue and supervision.Benefits
9Social care assessmentAsk local authority children with disabilities team for child in need assessment/parent carer assessment if caring load is high.This can support short breaks, equipment, care at home, direct payments or adaptations.Social Care
10Equipment and adaptationsAsk /physio/wheelchair service for equipment assessments; consider DFG for home adaptations.Do not privately buy major equipment without professional advice where possible.Equipment
11Review and updateNeeds change with growth, puberty, pain, school transitions and adulthood.Request review if support no longer meets need.All

Sources: , NICE (NG62 & NG119), Scope, Contact, GOV.UK, , Citizens Advice. Always check linked organisations for the latest information.

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